We LOVE Customer feedback...
Hi, I'm Kerrie Potts, Managing Director of Ampalian Limited.
Customer satisfaction is our number one priority at Ampalian and we are extremely proud of our unedited feedback going back to January 2005 (see below).
We love to hear comments on our service so please don't forget to let us know.
We will email you the day your goods are delivered to just make sure everything has arrived safely and you can find a link to offer your own feedback within this email.
Kerrie Potts
Managing Director.
- Delivered within in the time frame, a lovely piece!!
Adam, Kent, UK
02 Jul 2009 - I received my ring on Saturday and it is perfect. I have never ever received such brilliant customer service anywhere before and would not hesitate recommending Amplian to all my friends and family. Kerry is so helpful and really made my day by ensuring my ring arrived on the day I requested even though it meant people had to work late to dispatch it. Thank you so much for everything!
Jill, Northumberland, UK
29 Jun 2009 - You lived up to your word, I returned an item and the money was refunded immediately. I then ordered another product and that was sent swiftly....why would you want to go to a shop!!
Melanie, Braintree, England
17 Jun 2009 - The ring I ordered is beautiful, absolutely perfect and my fiancee adores it. Ampalian's service was amazing throughout. Althought the ring arrived a few days later that specified I have no complaints whatsoever and will definately recommend their services in the future. Thank you Kerrie and Amphalian for everything
Eugene, Wicklow, Republic of Ireland
14 May 2009 - Sorry to be so late with my feed back, but I have been away from home. I would like to thank everyone at Ampalian for my beautiful tanzanite ring and for the excellent service you all provide. The ring is exactly as described and pictured on your brilliant website, only better. I particularly liked that you kept me informed of the progress of my order. Needless to say, I will not hesitate to recommend you, and will feel very confident about ordering from you in the future.
Many thanks,
Jo Broad.
Josephine, Shalfleet, Isle of Wight, UK
01 May 2009 - The ring was only a week late but it was everything I had hoped for and my new wife-to-be loved it. So all in all very happy.
Christopher, Glasgow, UK
03 Apr 2009 - The web site was extremely easy to use with all the information required readily available.
All enquiries were dealt with quickly and professionally.
The ring purchased was beautifully finished, presented and documented as described on the web site.
The delivery of the ring was delayed by a few days which was disappointing however this would not deter me from purchasing from Ampalian in future.
Charles, Crewe, UK
26 Mar 2009 - The ring was late but only because Amplalian refused to snd out a poor quality product. I was in no real hurry anyway and would rather have waited for a top notch result, which was what I got. Very happy with ring I searched the high streets and you could not get one at the same spec for double the money. Excellent value for an excellent product. Sean.
Sean, Dunloy, Ireland
21 Mar 2009 - Apart from a small delay in the delivery date, the ring I purchased arrived as described and detailed. I was kept informed at all times on delivery progress. I have a very happy wife who received the ring and would not hesitate to use AMPALIAN again.
D., Shifnal, Shropshire
14 Mar 2009 - Excellent service, always kept upto date throughout order process. Very happy with quality and price. Will recommend to friends and family.
James, Stansted, England
13 Mar 2009 - Can't fault you on any point,from the speed with which I recieved the ring, to the first class workmanship. Thank you very much.
neil, Bradford, England
13 Mar 2009 - I love my ring although I have to say the photo on the website doesn't do it justice.
The team were very helpful, including opening up the site to payments from Belgium (something not normally possible), and the delivery time was spot on despite being overseas.
I would recommend the site to friends and will use it again when I get the chance (although I'm not planning on getting engaged again any time soon!)
Lucy Jane, Boortmeerbeek, Belgium
12 Feb 2009 - WOW! My ring is gorgeous. I am so thrilled with it. Hoping to buy another ring for Christmas. Will be purchasing from Ampalian. I would have no problem recommending this site to others. Easy access to Kerri and prompt replies are a great asset to the purchaser whatever the query. Thank you Ampalian for my treasured purchase.
Mary, Cootehill, Ireland
04 Feb 2009 - Delighted with products purchased and service. There was a moment in the delivery process when I thought that I was not going to receive the items in time for the promised date but all was in the end resolved to my complete satisfaction.
Tom, Welwyn Garden City, Herts
27 Jan 2009 - First class will use this company again in the future.
Paul, Burntwood, uk
27 Jan 2009 - Very good service. Item as descibed and promptly delivered on the day stated. Very pleased.
Steven, Witham, UK
25 Jan 2009 - Lovely product at a good price, excellent service and communication. Thoroughly recommended.
Graham, Shillingstone, UK
26 Dec 2008 - ORDERED A DIAMOND RING FOR MY PARTNER FOR CHRISTMAS AND IT WAS TO THE HIGHEST QUALITY, AND VERY WELL PRICED.
JASON, PORTSMOUTH, UK
26 Dec 2008 - Thank you so much the ring is beautiful,and I'm thrilled with it.!
Also many thanks for getting it to me before Christmas,you must have pulled out all the stops.
I'm very impressed with you,hopefully I'll shop with you again.
Merry Christmas to you all and all the best for 2009.
Regards,
Liz Poole
Elizabeth, South Ascot, UK
24 Dec 2008 - Dear Kerrie
A great product, great presentation and delivered on time.
I'm sure "I'll be back" in the near future to browse your site.
Lloyd, Heathrow, England
23 Dec 2008 - Super speedy delivery way ahead of schedule. Had my reservations about buying jewellery online but Ampalian have proved to be a wholly trustworthy and reliable company, thank you.
Dan, esher, England
22 Dec 2008 - The ring is amazing, so much better than it looks on the website. I got it in time for when I needed it, and Amplalian's customer service was fantastic, although it did take longer than I was initially told it would take to arrive.
James, Reading, UK
22 Dec 2008 - The ring was beautiful, very heavy and the stones were perfect and clear. The diamonds put the diamonds in my engagement ring to shame. Will definitly shop here again. Very happy with service and will be passing on the web address to all who admire my ring.
Aisling, CArrigallen, Ireland
20 Dec 2008 - Ordered on Monday and delivered on Friday ...exactly as described ...Thanks again for the excellent service and keeping me informed during the buying process by email and telephone when I changed the size.
Arne Delve
Arne, Llanybydder, UK
20 Dec 2008 - Excellent product, excellent service and excellent trustworthy people. I will certainly be using Ampalian again.
John, Widnes, Cheshire
12 Dec 2008
